Privacy Policy

Last Updated: August 13, 2026

Lone Cow Coffee (“Lone Cow Coffee,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, and protect information when you visit our website, make a purchase, contact us, or otherwise interact with us online.

Information We Collect

We may collect information that you voluntarily provide to us, including your:

  • Name

  • Email address

  • Mailing and shipping address

  • Billing information

  • Phone number, if provided

  • Order and purchase information

  • Information submitted through our contact forms

  • Email marketing preferences

When you visit our website, certain information may also be collected automatically, such as your browser type, device information, IP address, pages visited, and general website activity. This information may be collected through cookies, analytics tools, and similar technologies.

How We Use Your Information

We may use the information we collect to:

  • Process and fulfill orders

  • Communicate with you about your purchases

  • Respond to questions, messages, and wholesale inquiries

  • Provide customer service

  • Send marketing emails or updates when you have chosen to receive them

  • Improve our website, products, and customer experience

  • Maintain the security and functionality of our website

  • Comply with applicable legal, tax, and accounting requirements

We do not sell your personal information.

Online Orders and Payments

Our website and online store are hosted through Squarespace. When you place an order, certain information is collected and processed as necessary to complete your purchase.

Payment information is processed through the payment providers available through our website. Lone Cow Coffee does not directly store your complete credit or debit card information.

Information necessary to fulfill your order may also be shared with service providers involved in payment processing, shipping, delivery, website hosting, or other services necessary to operate our business.

Cookies and Analytics

Our website may use cookies and similar technologies to help the website function properly, understand how visitors use our site, remember preferences, and improve the overall website experience.

Squarespace and other services integrated with our website may also collect information through cookies or similar technologies.

Depending on your browser and location, you may be able to limit or disable cookies through your browser settings or through the cookie preferences available on our website. Disabling certain cookies may affect how some portions of the website function.

Email Communications

If you choose to join our email list, we may use your email address to send updates about Lone Cow Coffee, including new coffees, product availability, retail locations, company updates, and other news.

You can unsubscribe from marketing emails at any time by using the unsubscribe link included in our emails.

We may still send transactional communications related to an order or customer service request when necessary.

Contact Forms

When you submit information through a contact form on our website, we use that information to review and respond to your message.

Please do not submit sensitive personal or financial information through our general contact forms.

How We Share Information

We may share information with trusted third-party service providers when reasonably necessary to operate our business. These may include providers that assist with:

  • Website hosting

  • Ecommerce

  • Payment processing

  • Shipping and order fulfillment

  • Email communications

  • Website analytics

  • Business operations

These providers may process information according to their own privacy policies and terms.

We may also disclose information when required by law or when reasonably necessary to protect our rights, customers, business, or website.

Data Security

We take reasonable steps to protect the personal information provided to us. However, no website, electronic transmission, or method of data storage can be guaranteed to be completely secure.

Data Retention

We may retain information for as long as reasonably necessary to fulfill the purposes described in this policy, operate our business, maintain appropriate business and tax records, resolve disputes, and comply with legal obligations.

Your Choices

You may contact us to ask questions about personal information you have provided to us or to request that we update or delete certain information, subject to any information we are required or permitted to retain for legal or legitimate business purposes.

You can also unsubscribe from marketing communications at any time using the unsubscribe link provided in those communications.

Third-Party Links

Our website may contain links to websites or services operated by third parties. We are not responsible for the privacy practices, security, or content of those third-party websites. We encourage you to review their privacy policies when visiting them.

Children's Privacy

Our website and products are not directed toward children under the age of 13, and we do not knowingly collect personal information from children under 13.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our website, business practices, or legal requirements.

When we make changes, we will update the “Last Updated” date at the top of this page.

Contact Us

If you have questions about this Privacy Policy or the information we collect, please contact us at:

Lone Cow Coffee
Bend, Oregon
lonecowcoffee@gmail.com